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Support

Tribe Dot · Tribly

For help with Tribly, including Zoom and Google Calendar connections, email hello@tribedot.com. Zoom-specific steps are in the Zoom documentation.

How to contact us

  • Email: hello@tribedot.com
  • Include the host account email, a short description, and screenshots if something failed.
  • There is no phone support at this time.

Hours and first response

  • Support hours: Monday–Friday, 9:00–18:00 Pakistan Standard Time (UTC+5), excluding public holidays.
  • First response SLA: within one business day (24 hours during support hours; next business day if you write after hours or on a weekend).
  • We make commercially reasonable efforts to resolve Zoom connection issues on the same business day when we have enough detail.

Create a support case

Send an email to hello@tribedot.com with the subject “Tribly support”. That opens a case. We reply on the same thread.

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